Overview

This program offers current or potential managers the opportunity to focus on a variety of skill sets that would be required and expected from a highly successful manager.

Using top CEOs and industry leaders as a benchmark, this course is specifically designed to allow the delegate to focus on the underlying skills and managerial techniques that can be used on a daily basis that can be used to improve productivity or streamline your team.

Coverage

• Work schedule and action plan creation
• Learn and implement the major management principles such as planning, directing, organisation and control within your team.
• Learn a wide range of delegation and influence techniques
• Decision making process management
• Problem solving and delegation methods
• Motivational tools and techniques

Objectives

• Manage the decision making and problem solving process professionally and efficiently
• Create a working schedule that will increase productivity of your team
• Learn a wide range of delegation and influence techniques
• Discuss individual organisations cultures and its effect on employee performance
• Learn how to motivate your team

How This Helps Your Organisation?

• Improve productivity through improved mentoring, coaching and training techniques
• Strong understanding of the underlying principles of management
• Develop a greater understanding of the teams strengths and weaknesses
• Increased confidence and better decision making
• Grow new motivation and dynamism

How This Helps You Personally?

• Evaluate your own style of management and where improvements can be made
• Learn the power of influence and how to make colleagues more agreeable to your ideas
• Confidently deal with issues of conflict
• Better time management
• Increased experience in liaising with senior management within your organisation
• Grow new motivation and dynamism

Course Structure

The difference between being an expert within a role and being a manager

• Discuss the underlying tasks of being a manager
• What are the necessary traits for being a good manager?
• Prevalent mistakes in management
• Establishing your personal leadership style

Organisational & Planning Tools

• PERT – Program Evaluation & Review Technique
• Critical Path Method
• Project Scheduling
• Work Breakdown Structure
• Low cost schedules
• Creating charts
• Timeline planning

Management through Performance Analysis

• Setting goals and objectives
• Appraisal techniques and feedback
• Using Key Performance Indicators during a critique

Inter-personal communications

• The underlying principles of influence and how to use it to your advantage
• Overcoming communication fears
• The traits of a good communicator and how to replicate
• Conflict management techniques

Building Successful Work Teams

• Group Dynamics Analysis
• The four different types of teams
• Team operations analysis
• Understanding group mechanics
• The role of the team leader within a group

Analysing Issues and Making Effective Decisions

• Examine a team decision making model
• The benefits of brainstorming
• Root-Cause Analysis
• Problem solving techniques
• Advantages to group decision making