Overview

Understanding trend analysis fosters an environment of continuous learning, improved competitiveness and business intelligence as well as the engineering of strategic plans that help position those organizations within the facilities management industry to more effectively manage through increased competition and position their organisation accordingly.

Facilities Management has become one of the largest budget expenses for major corporations and thus one of the biggest potential sources for cost saving and profit improvement.

This program has been designed to help the delegate succeed in their careers by identifying the industry patterns to look out for, identify which skill sets to work on and the places to allocate their resources. It can also help facility management departments create a plan for the future and align facility management with the corporate objectives of the organisation. The trends identified fall into three categories: internal, external and organisationally driven.

Coverage

• Facilities Management Trend Analysis
• How to assess the current status of an organisations facilities management process
• Discuss the requirements for a dedicated operations and maintenance control centre
• Facilities Management strategies development
• Create preventative maintenance concepts based on risk analysis
• Performance Measurement techniques

Objectives

• Understand the underlying principles of facilities management
• Learn the most optimum practices for implementation in certain situations
• Construct and develop facility management strategies for understanding when and when not to contract externally
• Understanding the different types of contracts available
• Learn how to monitor departmental and individual performance and produce results

How This Helps Your Organisation?

• Delegate will be able to provide knowledge and insight into the implementation of the fundamental principles of facilities management
• Conduct a review of the current status of the facilitates department
• Yield improved results by implementing an effective outsourcing strategy
• Delegates will provide the organisation with the skills and instruments to improve facilities in both long term and short term
• Improve the skills and morale of organisations employees through increased knowledge, confidence and capability

How This Helps You Personally?

• Understand how to apply the most optimum practices
• Learn from the experience of other delegates and the trainer
• Attain a strong knowledge of the principles of facilities management
• Add value to your knowledge and competency
• Improve your prospective career opportunities through self-development

Course Structure

Trends within Facilities Management

• Linking Facility Management to Organisation strategy
• Creating Emergency Preparedness
• Change Management Overview
• Discuss Sustainability
• The effects of emerging technologies in Facilities Management
• Globalisation
• How to improve diversity within your department
• The issues surrounding aging buildings
• Practical – FMT Case Study 1 & Video

Trend: Emergency Preparedness

• Natural Disasters
• Dealing with unforeseen emergencies
• How to protect organization data
• Dealing with real life threats and workplace violence
• Contagious illnesses
• Chemical and Bio accidents
• Discuss the ways in which we are vulnerable to these incidents
• Facilities Management professionals acting as a first responder
• How to create an infrastructure that provides the employees with a sense of security and maintains productivity when returning to work after an incident
• Creating a Business Continuity Plan
• Practical – FMT Case Study 2 & Video

Trend: Change Management

• Discuss how the number of responsibilities for Facilities Management have grown
• How to improve interaction and collaborate strategically with different organizational departments such as Finance, HR and IT.

Facilities Management Skills

• How to promote innovation within your team
• Project Team Building
• Motivation techniques
• Making use of entrepreneurism
• Multi-Lingual capabilities
• Cultural Diversity
• Practical – FMT Case Study 3 & Video

Competencies within Facilities Management

• Strategic Planning
• Measuring Productivity using KPI
• How to negotiate successfully
• Energy Management
• Services Management

Trend: Sustainability

• Discuss the increased demand for environmentally friendly high performance corporate buildings
• The importance of ethical corporate responsibility and sustainability in improving the organizations image and perception
• Discuss the value of land as environmental initiatives take control

Trend: Emerging Technology

• The effects of technology on Facilities Management
• The improvement of internal and external communication
• Building operations
• Discuss the standardization of technology within business
• Practical – FMT Case Study 4 & Video

Technology Initiatives

• Integrated Workplace Management Systems (IWMS)
• Building Information Modeling (BIM)

Trend: Creating Diversity in the Work Force

• Demographic discussion
• Discuss the multi-cultural and generational workplace

Trend: Aging Buildings

• How to address concerns with buildings and property
• Restoration procedure
• How to modernize the workplace and property
• Improve functionality